RETURNS AND REFUNDS
We are aware that making an internet purchase correctly can be a bit challenging and that things don't always turn out as planned. We're here to help if your NexusFashionzs product isn't quite correct.
RETURN
- Within 48 hours of receiving your online order, returns are welcome.
- There are no exceptions to the requirement that all returns be in brand-new, unused condition and with all NexusFashionzs labels attached. Due to this, if you mark a product while styling it or trying it on, it can no longer be sold and cannot be returned. Products that are returned but dirty, broken, or worn will be sent back without a refund.
Please adhere to the instructions listed below for returns:
- Pack your returned item with care (s). You must use the original packaging. However, we advise recycling what you already have.
- Our staff will send you a confirmation email once your return has been received.
- The processing of your refund will thereafter take 5-7 business days.
- Only the original payment method that you used can be utilized to process REFUNDS.
Cancellation
Any order for a product that is not in stock or ready to ship may be canceled within 48 hours of the purchase being placed. We will then start the complete refund process and send you an email to confirm it. Purchases that are Ready To Ship cannot be canceled; however, they are normally shipped within 48 hours of receipt.